1. Shipping information

Peptides Labs ships orders from the Netherlands to countries within the European Union.

Indicative delivery times:

• Netherlands & Belgium: 1–2 working days
• Germany, France, Luxembourg, Austria: 2–4 working days
• Spain, Italy, Portugal: 3–6 working days
• Scandinavia (Sweden, Denmark, Finland, Norway): 4–7 working days
• Other European countries: 5–10 working days

Delivery times are indicative and may vary due to carriers or external circumstances. For the most up-to-date information, please refer to the Help Center.

2. Shipping outside the EU

For shipments to countries outside the European Union, import duties, VAT, or other charges may apply. More information can be found in the Help Center.

3. Shipping costs and track & trace

Shipping costs are clearly displayed during checkout.

Once the order has been shipped, the buyer will receive a track & trace link. Frequently asked questions regarding shipping can be found in the Help Center.

4. Risk and transfer

The risk of loss or damage transfers to the buyer at the moment the order is handed over to the carrier.

Information regarding delays or lost shipments is available in the Help Center.

5. Inspection upon receipt

The buyer must inspect the order immediately upon receipt for correctness and visible damage.

Any issues must be reported within 48 hours. Instructions for reporting can be found in the Help Center.

6. Nature of the products

All products sold by Peptides Labs are intended exclusively for laboratory and research purposes.

7. Right of withdrawal and return conditions

Cancellation is possible within 14 days of receipt, provided the product is:

• Unopened
• Unused
• In its original sealed condition

The full return procedure is described in the Help Center.

8. Exceptions to returns

Opened, used, or sterile products (including injectables) are not eligible for return.

Further clarification can be found in the Help Center.

9. Damaged or incorrect delivery

Damage or incorrect deliveries must be reported within 48 hours of receipt.

Handling procedures are described in the Help Center.

10. Refunds

Approved returns will be refunded within a reasonable timeframe using the original payment method.

More details are available in the Help Center.

11. Return costs

Return shipping costs and associated risks are the responsibility of the buyer, unless otherwise agreed in writing.

12. Changes

Peptides Labs reserves the right to amend this Returns and Refunds Policy at any time. The most current version will always be available in the Help Center.

13. Contact

For questions regarding shipping, returns, or refunds, please visit the Help Center.